Product · Sentiment

Monitor sentiment. Respond while it matters.

Sentiment tracks what people say about your business across social and the web. Know when reputation shifts, get alerted to reviews and mentions, and reply with AI-assisted drafts.

Open sentiment portal See Leads product

Your reputation, measured

One unhappy review can cost more than a dozen ads. Sentiment gives you eyes on the conversation — and tools to join it.

Sentiment scoring

Every mention classified positive, neutral, or negative — with a 0–100 reputation impact score.

Real-time mention alerts

Get notified when your business is tagged, reviewed, or discussed — not hours later.

AI response drafts

Suggested replies in your brand voice for reviews, comments, and public threads.

Trend dashboards

See sentiment over time, top themes, and which platforms drive the most chatter.

Crisis early warning

Spike detection when negative volume jumps — so you can respond before it trends.

Respond from one place

Queue mentions that need a human reply and track what's been handled.

Monitors mentions across

Google & Facebook reviews
Reddit & X mentions
Nextdoor & community groups
Industry forums & threads

Daily sentiment digest for your team
Escalate negative mentions to SMS or phone
Works alongside Leads on one account